Protect Your Rental. Resolve Disputes. Get Paid.
STRIKE is an AI-powered incident and dispute resolution tool built specifically designed for short-term rental hosts. Document faster, respond smarter, and stop losing money to unresolved claims.
Sign Up FreeThe Problem
Disputes Are Costing Hosts Real Money
When a guest damages your property, leaves a retaliatory review, or disputes a charge, the platforms aren't on your side — they're on the guest's. Most hosts lose these disputes not because they're wrong, but because they don't have the right documentation at the right time. Evidence is scattered across texts, photos, and emails. Deadlines pass. Claims get denied. You absorb the all the losses. Guests get away scot-free leaving the host holding the bag. While nothing gaurentees 100% success with the short-term rental platforms, having the right communication, the right evidence, the properly documented chain of events will greatly improve the host's chances of resolving a dispute.
Airbnb and VRBO dispute windows are short — missing them means losing by default.
Platforms favor guests when documentation is incomplete or disorganized.
Bad reviews tied to damage incidents can tank your listing's ranking.
Most hosts have no structured process for capturing evidence in the critical hours after an incident.
How It Works
Five Steps From Incident to Resolution
Log the Incident
Open STRIKE and create a new incident report immediately after the issue is discovered. Capture the date, time, property, and a plain-language description of what happened.
Upload Your Evidence
Attach photos, videos, receipts, and any guest communications directly to the incident file. Everything stays organized in one place, timestamped and ready to submit.
AI-Assisted Documentation
STRIKE's AI reviews your evidence and helps you build a clear, factual incident summary — the kind that platforms and insurance adjusters actually respond to.
Generate Your Dispute Package
With one click, STRIKE compiles your documentation into a formatted dispute submission ready to send to Airbnb, VRBO, Booking.com, or your insurance carrier.
Track and Follow Up
Monitor the status of open disputes, log platform responses, and keep a complete record of every incident at your property — useful for insurance renewals and listing audits.
Pricing
Simple, Flat-Rate Pricing
No subscription. No monthly fee. Pay only when you need it.
- Full AI-assisted incident documentation
- Formatted dispute package for Airbnb, VRBO, or Booking.com
- Evidence upload and organization (photos, video, receipts)
- Guest communication log
- Dispute status tracking
- Permanent incident record for your property file
One flat fee covers a single incident from documentation through dispute submission. If the dispute is resolved in your favor, STRIKE pays for itself many times over!
Who It's For
Built for Any Host, Not Just Our Clients
STRIKE is available to any short-term rental host — whether you manage one property or fifty, whether you're an M&T Hospitality Solutions client or not. If you list on Airbnb, VRBO, Booking.com, or any other platform and you've ever lost a dispute you should have won, STRIKE was built for you.
M&T Hospitality Solutions co-hosting clients have the option of a white glove service where MTHS will perform all STRIKE tasks, represent you with the booking platform and receive priority support.
Ready to Protect Your Investment?
Create your free STRIKE account and have the tool ready before your next incident. Setup takes less than five minutes.
Sign Up Free